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"Excellent service, thoughtful system design, neat careful work.  Great experience, on time, on budget, system works perfectly.  Saved enough on insurance for two year payback.  Local business, father son team, good guys.  New wireless systems are amazing.  Updated from old hardwired mess that did not work.  Nice job." 

- Robert L., W. Dover, VT

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"We have dealt with many professionals over the years and HSS is at the top of the heap. They stand by their fine work, respond and quickly to questions and resolve issues. They have the latest technology and they keep their word. Use them and you will not go wrong!"

-Beth M., Wilmington, VT

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"Milt and I couldn't be more pleased with our security system.  We were extremely impressed by the Alexander's professionalism and knowledge of their product.  We appreciated their honesty, regarding what we needed and items that can be added to the system, when quoting us a price to do the install.  Our system was installed in a timely manner and their workmanship was flawless.  Tim made sure our system was working properly and assisted us by installing the systems app on our computer, iPad and iPhones.  Tim spent time explaining the app and how to customize it.  A plus for us is the ability to arm and disarm the system while we are traveling. We highly recommend the HSS Security System and the Alexander's to do your installation."

-Barbara & Milt G., Dummerston, VT

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"It is a pleasure using HSS.  The Alexanders are professional and friendly, combining technical expertise with genuine interest in protecting and helping their customers.  We had a 22-year-old home burglar alarm system which desperately needed updating.  The Alexanders swiftly provided us with a thorough and competitive estimate.  The upgrade turned out to be more complicated and time consuming than originally anticipated because many of the old wires weren’t clearly labeled.  Nevertheless both Tim and his dad cheerfully, quickly and neatly dealt with the added challenges and gave us state of the art home protection and smart house functionality. They then trained us on the use of the system and followed up immediately when we reached out with further questions.  Our system is wonderful and we can control our lights, heat and burglar functions easily from the keypads or via smartphone.  The monitoring service is also excellent and friendly and we couldn’t be more satisfied.  Tim even has returned to our house several times when I decided to add several more features.  Really top flight service and kindness. We highly recommend the Alexanders and HSS to friends and neighbors.”

-Michael W., Putney, VT

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"My husband and I have been clients of HSS for nearly 30 years, and we’ve known all three generations of the Alexanders. For our peace of mind, it was important to us to find a professional, trustworthy, and reputable company who we knew would provide excellent service. Richard originally installed and maintained the security system in our house and now we have the pleasure of continuing our relationship with the company through "Tim 1" and "Tim 2” Alexander.

     HSS has always provided us with excellent service. Not only are they consummate professionals, they are responsive, knowledgeable, accommodating and very personable. They have always been able to give us the personal attention and support we needed. We wouldn’t trust anyone else with our home security needs.

     Our first system (with which we never experienced any problems) was hardwired into our house. Besides the burglar alarm, our house is monitored for carbon monoxide and fire and we also have the medical and personal panic alarm. We have recently gone to a wireless system which we love! It is wonderful! The system has options for future expandability such as remote lighting control and thermostat control which can be managed locally or remotely by phone or tablet. We also have a camera system provided through HSS which is invaluable!

     It has been a pleasure and delight to work with HSS over the years and we look forward to many more!"

-Lois L., Brattleboro, VT

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I haves used HSS services for both my businesses for years and they have been great!! Always there when you need them. They back everything they do, can't ask for more than that. Highly recommend them for all your security needs!!!!!

(Post from Facebook Review)

-Gary S., Charlestown, NH

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"The Alexander's made it possible for me to have video surveillance of my horses in their summer barn... Something I had previously been told was impossible because of the distance from my house/internet. It is such a relief to be able to check on the animals in the middle of the night instead of getting in my truck to drive up to make sure they are OK..."

-Alice R., Newfane, VT

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"HSS has been a pleasure to deal with from the beginning. They did a great job of installing a new security system for us and it has worked flawlessly at all times. We had a very different experience with their competitor which made us realize who we should have worked with all along. HSS is helpful, professional and knowledgeable which makes them the best choice in the area."

-Paul S., Guilford, VT

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"HSS (Tim and Tim Alexander) changed my life. They installed an efficient alarm system which has worked since we got it. They are responsive to our concerns and more than willing to help. Tim and Tim go far above their mission; they once returned simply because I had not closed a door properly. I wish we had known about them when we first got a burglar alarm. I always recommend HSS."

-Irene A-L., S. Newfane, VT

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"They're the best!!!! We love our home security system, especially with two kids. The kids know how to use it in case of an emergency, we have panic buttons, fire etc. We know when the kids get home by the code they use to get in, we get notifications on our phones for pretty much everything. We just added a key pad lock for the front door so no more fussing with a key and sensors on the garage doors so we get notified if a door was left open (great for the winter months). And the best part is the training we receive. I am not very "techy"  but Tim helped set everything up on our computer and phones making it easy to use. I highly recommend them."

-Kerry M., Vernon, VT

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"From the first phone call speaking to Tim (son), I knew I had found the right company to install a security system for my home. The father and son team at HSS demonstrates professionalism in efficiency, planning and communication. After only one week since contacting them, I now have a high quality system that is easy to use and leaves me feeling safer while at and away from home. I highly recommend contacting Tim to plan an installation of an excellent security system for any home or business."

-Nancy B., Putney, VT

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"Tim responded on a holiday weekend and promptly came to give us a quote for a full security system install. He quickly ordered the product and installed it ASAP. The product and workmanship are A+. Tim was extremely courteous, professional and patient with our questions. I would highly recommend to anyone looking to install and/or enhance their security system in southern Vermont." 

(5 Star Google Review)

-Charles H., Jamaica, VT

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"Great service and exceptional knowledge of the industry, highly recommend!"

(5 Star Facebook Review)

-Matt S., Charlestown, NH

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"Love this family owned business! Very knowledgeable, professional and affordable. They are our go to guys for home and business security. Highly recommend!"

(5 Star Facebook Review)

-Tara C., Guilford, VT

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"I have used Home Security Service for many many years and actively work with them for 4 locations right now. They have always been honest, fair and prompt. I couldn't ask for better!"

(5 Star Facebook Review)

-Patrick B., Brattleboro, VT

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"Tim and Tim were amazing! They came to give us an estimate right after we were almost broken into. We had the system installed within the week. They were very thorough and helped us figure out the best way to set up the system. They explained everything and made sure we were comfortable with the system before they left. The folks who monitor the system are great as well. They call instantly if the alarm is triggered. We couldn’t be happier. And we love supporting a local business!"

(5 Star Google Review)

-Betsy G., Brattleboro, VT

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"I've used HSS since April (2018) and the guys were fast, used the newest tech, and got my home covered in all the areas I needed and then some. I had my first good nights sleep in awhile after my house was broken into. HSS is worth every effort if you care about your domain!"

(5 Star Facebook Review)

-Austin H., Brattleboro, VT

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"I highly recommend HSS. From the first day of installation Tim and Tim have been there for everything I've needed. You can't find a company that is more attentive to their customers. They are courteous, knowledgeable, and quick to help."

(5 Star Google Review)

-Lynn M., Hinsdale, NH

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"I had a great experience with Home Security Service! Tim and Tim2 were truly kind, professional and courteous. They had great suggestions for what services/products we might need, never trying to sell things that weren't right for us. They were very honest and upfront about costs and time requirements. On the day of installation they were very prompt and took the exact amount of time estimated, with no hidden costs or extra fees. The system itself is state of the art and can easily integrate with smart home technology. It is totally customizable and easy to use. I would definitely recommend HSS and the products they sell to anyone who wants peace of mind regarding their home safety!"

(5 Star Google Review)

-Jenny L., Brattleboro, VT

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“HSS has kept my home secure for nearly a decade. Tim and Tim provide round-the-clock customer care; they're efficient, professional, and make me feel like no question is too small to ask. I'm grateful for their exceptional customer service and for the peace of mind they enable.”

-John B., Brattleboro, VT

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“You guys are the best, I don’t know what I’d do without you.

-Mari H., Jamaica, VT

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“We have been very happy with our HSS installation! A very professional install followed by amazing follow up. Most recently, we were away and our furnace failed. Because we have the smoke detectors that also manage other settings like low temperature, their monitoring station called to tell us the temperature was below the threshold and Tim Alexander followed up multiple times until the furnace issue was resolved. That is amazing customer service! We are in the process of adding more features and glad we chose HSS!”

-John & Kathleen, Bellows Falls, VT

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TO BE CONTINUED...